Payment on delivery
Pay when you receive the product.
- Quicker
- Faster
- Reliable
- Safer
Frequently Asked Questions
1. How does Payment on Delivery (POD) work?
It’s simple! You place your order online, and instead of paying upfront, you pay the delivery agent in person when your package arrives at your doorstep. We’ll verify your order via phone or email before shipping it out.
2. What payment methods are accepted at the door?
Depending on your location, our delivery agents usually accept cash, mobile money transfers, or POS/card payments. Please ensure you have the exact amount ready to make the process as smooth as possible.
3. Is there an extra fee for Payment on Delivery?
While we strive to keep costs low, some regions may have a small convenience fee to cover the additional logistics of handling secure payments. This will be clearly shown at checkout before you confirm your order.
4. Can I inspect the item before I pay?
To ensure the safety of the product and the agent, we require payment before the package is unsealed. However, if there is any issue with your item after opening, you are fully covered by our Standard Return & Refund Policy.
5. What happens if I’m not home when the delivery arrives?
Our delivery partner will call you to coordinate a time. If you aren’t available, we can reschedule for another time or you can authorize someone else at your address to make the payment and receive the package on your behalf.